SPRINGFIELD — A homeowner is relieved after her home has been repaired despite the turmoil she faced along the way.

As reported on News Center 7 at 11:00, Donna Newman explains what it’s been like trying to get her home fixed.

In May 2023, Newman discovered a leak and reached out to her insurance, Allstate.

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Contractors came out to remove the molding floors and walls but quickly stopped after Allstate found a clause in her policy.

“I said OK, so are you going to pay for what you’ve already done? ‘Well, no, we found a clause and we don’t have to pay for that,’” Newman recites the conversation with contractors.

She was devastated when the contractors left.

“I’ve got to try something. I can’t, I can’t do this. And I’ve known I don’t have the money to fix all this,” Newman said.

News Center 7′s Malik Patterson initially spoke to Newman and obtained a copy of her policy from Allstate.

It stated that since the leak came from a domestic appliance, which they believe happened over weeks’ worth of time, it did not fall under their coverage claims.

“I was angry,” Newman said.

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Dwayne Yoder, owner of Momentum Roofing and Exteriors, helped Newman get everything fixed.

“Really weighed heavy on me. We took that file to multiple public adjusters to see if they could help us out in any way to get it answered,” Yoder said.

Eventually, he decided to do the $4,000 job himself, free of charge.

Yoder replaced the old flooring and fixed the walls.

“That was one of the best nights sleep I had, you know, knowing that she was taken care of, she could finally make her home feel like a home again,” Yoder said.

Newman said it feels like she has a brand-new home again.

“I’m in heaven. I am, I am just amazed that it all came together so, so well,” Newman said.

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